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Online Statements




Is there a fee for mailed paper statements?

Yes, there is a small monthly fee for mailed paper statements (see our Schedule of Fees for details).  You can avoid the fee by enrolling for online statements.


How can I enroll for online statements?

Enroll for online statements by logging on to our site and navigating to “My Accounts > Statements.” It takes just a minute.


Will I start receiving online statements immediately after I enroll?

You will receive one more paper statement after you sign up for online statements.


How will I know when new statements are available?

You will be notified by email as soon as a new statement is available online.


I can’t remember my User ID or password for the website. Help me log on to my account so I can sign up for online statements!

Your User ID for online access was included in the welcome letter you received when you opened your account. We sent your password by email if we had your email address at the time, or by U.S. mail. If you can’t find your login information, please contact Customer Care, and they’ll be happy to help.




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